We started by fixing appliances.
Not selling them.
For 2.5 years, we walked into 1,000+ homes across Delhi NCR. Repairing ACs, swapping geyser parts and deep-cleaning chimneys.
In almost every home, the same question kept coming back -
"My washing machine is dying. Which one should I buy next?" We kept pointing people to stores. They kept coming back confused. So we built our own answer.
TIME SAVEDTIME SAVED
No store visits.
No wasted weekend.No store visits. No wasted weekend.
MONEY SAVED
90+ sellers bid live
for lowest price.90+ sellers bid live for lowest price.
HASSLE SAVED
Old appliance picked.
New delivered the same day.Old appliance picked. New delivered the same day.
Buying appliances had become a maze.
Five tabs open. YouTubers contradicting each other. A store guy pushing whichever brand pays him the most. Three days of back-and-forth ending in "let me ask my younger brother"
The most important question - which one is right for me? People end up settling for whatever they can finally agree on.
I was helping my dad buy a washing machine. We spent three days comparing models. Reading specs. Watching YouTube reviews. On day three, he looked at me and said -
I just want someone to tell me which one to buy."
People don’t want 500 options. They want the right one.
By then, we'd already started running into this in 1,000+ Delhi homes through our service business. Customers who didn't want 50 options. They wanted one good one. People who didn't want to be sold to. Totoko exists to remove the noise. We're still early. Still learning. Still building.
But the mission is simple:
Buying an appliance should feel like asking a friend who actually knows what they're talking about.
Shashwat Agarwal
Founder & CEO
We started by servicing appliances, not selling them.
Launched India's first complete Home Appliance annual care plan for premium Delhi NCR households - one plan covering all appliance services, repairs and spares with complete transparency.
We started by servicing appliances, not selling them.
Launched India's first complete Home Appliance annual care plan for premium Delhi NCR households - one plan covering all appliance services, repairs and spares with complete transparency.
How can we help you
From understanding your needs to helping you decide, Totoko offers a personalised experience with expert support throughout.
Share your requirement
Tell us which appliance you need and what matters to you - usage, budget, brand preference or specific features. As detailed or simple as you want.
Get expert recommendations
We shortlist 2-3 options that truly match your needs based on your home, not just what's in stock.
Best price, guaranteed
We negotiate directly with our network of 80+ sellers to secure the lowest genuine price for your chosen options.
We handle everything else
We handle delivery, installation and exchange coordination. One point of contact for everything - zero hassle.
How can we help you
From understanding your needs to helping you decide, Totoko offers a personalised experience with expert support throughout.
Share your requirement
Tell us which appliance you need and what matters to you - usage, budget, brand preference or specific features. As detailed or simple as you want.
Get expert recommendations
We shortlist 2-3 options that truly match your needs based on your home, not just what's in stock.
Best price, guaranteed
We negotiate directly with our network of 80+ sellers to secure the lowest genuine price for your chosen options.
We handle everything else
We handle delivery, installation and exchange coordination. One point of contact for everything - zero hassle.